Position Title: IT Applications Support
Location: Birmingham, AL
Position Status: Full Time – Direct Hire
Position Description:
Our client is looking for IT Applications Support candidates for a position located in Birmingham, AL. The IT Applications Support is responsible for daily operations of the PACS (Picture Archiving Communication System) and RIS, supporting a large healthcare organization. Duties include PACS services and support of the Imaging Application architecture, Vendor and Customer Support for our enterprise, and project support as needed. Additional duties include implementation, training, and monitoring. The IT Applications Support will be responsible for supporting and maintaining PACS service for internal and external PACS partner organizations and project support services.
Responsibilities:
- Provide maintenance of users and user profiles.
- Maintains imaging records and system configuration and optimization
- Manage and monitor integration between various RIS, PACS and Healthcare Partner systems.
- Troubleshoot and resolve technical issues related to RIS, PACS and Healthcare Partner systems and modalities.
- Support daily operations of Radiologist workflow and interpretation
- Responsible for the day-to-day technical support of the PACS and RIS in conjunction with the PACS Services and Support team.
- Work closely with PACS vendor for troubleshooting, design and implementation of PACS services
- Required to perform on-call duty beyond normal work hours during on-call rotation approximately every 4 weeks – duration of on-call is 1 week.
- Must possess strong interpersonal skills for interacting within all levels of the company. Must have the ability to work well in a group environment as well as working with company-wide staff, Radiologists, outside clinicians, referring offices, and updating leadership.
Required Education:
Bachelor’s degree from four-year college or university preferred
Required Skills:
1-2 years of providing IT support to end users
Desired Skills:
- Knowledge of PACS software, EMR/EHR, DICOM, or RIS.
- Application support
- Hardware support
About Seneca Resources:
Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, and North Carolina that service clients throughout the United States. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
