McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:
- Take a class at Hamburger University
- Sample future items in our Test Kitchen
- Utilize the latest technology to connect with your team around the globe
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.
Job Description
As a Strategic Innovation and Planning team, we serve MCX and McDonald’s by shepherding the function’s resources toward the most critical activities that improve customer experience. Working across McDonald’s Customer Experience (MCX) and Technology teams, the Manager of Product Portfolio Management will support the prioritization and lifecycle of digital products.
As a Manager of Product Portfolio Management, you will have several areas of responsibility.
Responsibilities:
- Support the management of ongoing intake, prioritization, agile capacity and dependency management for MCX / CPP portfolio
- Own the maintenance of strategic Global MCX / CPP product roadmaps along with routines to continuously keep them up to date and aligned against company and portfolio objectives
- Engage the Product team in feedback and continuous improvement routines, ensuring the Portfolio Management role optimally supports the work of the Product function
- Liaise with Technology counterparts to support ensuring a cohesive view of prioritization, capacity, and delivery of MCX / CPP ongoing work
- Facilitate forums to provide transparency on product roadmaps and ongoing progress of work for corporate, segment, and market counter-parts
- Possess a keen willingness and ability to understand the business context underpinning the work prioritized and delivered in the product portfolio
Qualifications
Minimum Qualifications:
- Bachelor’s degree or equivalent experience required
- 7+ years professional experience, previous experience in Product organizations of large companies a plus
- Customer-focused strategic thinker with the ability to support identifying how processes connect to and impact the overall business
- Strong written and verbal communication skills - ability to support the communication of complex issues to executive stakeholders
- Experience working on / with product teams supporting all or part of the digital ecosystem including mobile apps, websites, kiosks, Point of Sale systems, systems with physical hardware component a plus
- Self-motivated with the ability to support establishing and meeting deadlines; comfortable with ambiguity
- Ability to manage diverse stakeholders, develop strong relationships, and work seamlessly across functions and levels within the company
- Excellent organizational skills, with the ability to problem solve and balance competing priorities
Preferred Qualifications:
- MBA or Masters degree in a technology or quantitative field
- Previous Project / Program Management and Portfolio Management experience
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
