About the Company:Receive, sort and process mail documents, packages, and supplies. Notify recipients - Deliver and pick-up mail on scheduled runs - Record & process accountable mail information, maintain logs - Track, trace, and resolve mail problems with USPS, express and local delivery services - Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery) - Perform quality checks on outbound mail- Validate internal mail addresses - Bar code address lookup - Use common mail services including fax , air express, postal services - Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket - Perform finishing work on documents to be mailed, such as folding and insertion - Perform electronic mail distribution (open, mail prep, scan and distribute) - Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials - Follow mailroom security procedures - Barcode tracking or face scanning incoming mail and packages - Perform logging, transmission, receipt and timely distribution of faxes - Shipping and receiving using automated system to track and manage activity Monitor/order/replenish supplies inventory, mail and distribution activities - Send and receive e-mail messages - Arrange alternative courier or shipping services to meet customer requirements - Fully operate, clean and maintain all shipping and mail equipment - Contact service on mail and shipping equipment if need occurs - Determine output packaging per packaging standards (e.g. process for books, tabs, etc.) - Driving (if required) - Utilize mail equipment per training ; for example: -- Finishing equipment -- Inserters -- Postage meters -- Envelope printers -- Scales -- Pitney Bowes Mail Management systems -- FedEx shipping systems
- Required Skills:Able to lift and move up to 50 pounds
- Able to demonstrate ability to read, write and follow English instructions
- Able to demonstrate PC / Internet Skills Basic
- Open applications
- Create and find file folders
- Find, open, rename files using Windows Explorer (or equivalent)
- Delete and recover files
- Open and send e-mails (create mail, add, save attachments)
- Manage email (create folders, change user options)
- Basic internet navigation (search; navigate to websites; navigate within website)
- Introductory knowledge of MS Word or equivalent (open saved files, create basic text documents, print and save documents)
- Introductory knowledge of MS Excel or equivalent (open saved workbooks, data entry, basic data and column/row formatting, print and save workbooks)
- Able to demonstrate customer service and communication skills
- Able to demonstrate ability to manage multiple tasks
- Able to demonstrate ability to perform duties with minimal supervision
- Able to demonstrate ability to perform Data entry
Experience:Experienced delivering services in a client environment
Education:Minimum: High School diploma
