Role: Sr. Business Analyst (Credit Memo Domain expertise with exposure to Gen AI & Prompt Engineering)
Location: Charlotte, NC
Our challenge
We are seeking a highly skilled Business Analyst with a strong background in the Credit Memo Domain and expertise in General Artificial Intelligence (Gen AI) and Prompt Engineering.
Responsibilities:
- Conduct a thorough analysis of existing credit memo processes and identify areas for improvement.
- Collaborate with cross-functional teams to gather business requirements and translate them into technical specifications for AI applications.
- Design and implement AI strategies to automate and optimize the credit memo issuance, tracking, and reconciliation processes.
- Develop and refine AI prompts to ensure clear, accurate, and contextually relevant interactions with AI systems.
- Ensure AI solutions comply with industry standards, financial regulations, and company policies.
- Create and maintain documentation for AI models, credit memo procedures, and system updates.
- Train end-users on new AI tools and systems, providing support and guidance to ensure successful adoption.
- Stay abreast of the latest developments in Gen AI and Prompt Engineering to keep our technology and methodologies cutting-edge.
Requirements:
- Proven experience with AI technologies, including machine learning, natural language processing, and prompt engineering.
- Strong understanding of financial principles and accounting practices related to credit management.
- Excellent analytical, problem-solving, and project management skills.
- Proficiency in data analysis tools and ERP systems.
- Exceptional communication and interpersonal abilities to effectively convey complex AI concepts to non-technical stakeholders.
- Innovative thinker with a passion for leveraging AI to drive business efficiency and accuracy.
We can offer you:
- A highly competitive compensation and benefits package
- A multinational organization with 55 offices in 20 countries and the possibility to work abroad.
- Laptop and a mobile phone
- 10 days of paid annual leave (plus sick leave and national holidays)
- Maternity & Paternity leave plans
- A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
- Retirement savings plans
- A higher education certification policy
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
- On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
- Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
- Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
- A flat and approachable organization
- A truly diverse, fun-loving, and global work culture
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Synclusive’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
