Job Title: Sr. Python Development Support Engineer
Location: Remote (U.S. Based)
Salary Range: $48-51/hr + Benefits
Job Type: Full-time
About us
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for you, visit hcltech.com
Job Summary:
We are seeking a skilled Software Engineer who can Provide Development support to the Software development community across the organization by managing, maintaining, and troubleshooting internal software application and tooling.
Skills & Experiences required:
- 1-3 years of hands-on experience in Python programming.
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues promptly
- Excellent communication skills.
- Proficiency in SQL.
- Solid understanding of Linux operating systems
- Previous experience in a technical support role is preferred.
Roles and responsibilities
1. Respond to and triage support questions and support requests from engineers
2. Extract relevant information from log files and other sources to debug, identify owners or root causes
Write basic tools and test cases to improve the speed and quality of support
4. Work with technical writers to improve documentation in areas covered by support
5. Produce reports for leadership with data on performance of the program
6. Provide insights and suggestions on product development and the product roadmap; contribute to product development.
