MAU is hiring an Associate Relations Leader in Greer, SC. As an Associate Relations Leader, you will ensure effective collaboration with all stakeholders while proactively managing associate performance and ensuring that customer key performance indicators (KPIs) are achieved. The Associate Relations Leader will supervise all contingent MAU associate HR functions, focusing on facility onboarding, payroll, performance, counseling, and attendance tracking to achieve a positive associate experience and meet customer expectations for contingent staffing.
Benefits Package
- Competitive compensation package
- Medical, dental, and vision benefits
- Paid holidays (11)
- Paid vacation
- Great work environment
- Employee Assistance Program (EAP)
- Care Partners Program
- Health Club Reimbursement Program
- Additional supplemental benefit programs
- 401k, Salary Continuation, Educational Reimbursement, and FMLA available after 12 months of service
Shift Information
- 3rd shift, 7:30 PM – 6:10 AM
- Additional hours as required
Career Path Progression from this position
- On-site Supervisor/Manager, Business Unit Leader, HR Generalist, Staffing Specialist/Supervisor, Other Corporate Support Functions
Required Education and Experience
- Bachelor’s degree or high school diploma or GED with 2 – 5+ years of supervisory/leadership experience, or
- Combination of education and experience
Preferred Requirements
- 2 – 5+ years of manufacturing supervision/human resources
- Lean Greenbelt
- Root cause analysis training
General Requirements
- Communication and Interpersonal Skills: effective communication and presentation skills; collaborative; team player; customer service; coaching and counseling; conflict resolution; modeling good behavior
- Leadership and Management: servant leader; strategic thinking; business acumen; results-driven; decision making/good judgment; problem-solving; time management; planning and execution; thoroughness; investigations; terminations
- Technical and Analytical Skills: payroll; reporting and analytics; HR compliance/law; benefits; above average computer proficiency
- Personal Development and Attributes: initiative/self-starter; emotional intelligence; flexibility; organizational skills; thoroughness; ethical conduct; personal effectiveness/credibility
Essential Functions
- Actively promote a safe work culture
- Manage standard work activities
- Process, verify, and maintain documentation for each employee, including such information as absences, investigation, reports on performance, and dates of and reasons for terminations
- Audit time records
- Identify issues and assess problems using a logical problem-solving approach
- Identify opportunities for improving and streamlining work processes
- Research, generate, and administer all Corrective Action documentation
- Try new ways of doing things within appropriate boundaries
- Support new initiatives by demonstrating an ability to focus on positive outcomes
- Exhibit flexibility, creativity, consistency, fairness, discretion, and trust
- Recognize confidential information and manage appropriately
- Maintain daily interaction with Section Leaders/Managers
- Establish collaborative relationships with stakeholders
- Exercise listening, questioning, motivating, influencing, and decision-making skills to evaluate risks and seek advice when appropriate
- Plan for activities related to customer engagement (Associate and Client – i.e., proactive solicitation of feedback, frequently scheduled check-ins, etc.)
- Conduct orientations and onboarding, explaining company personnel policies, benefits, and procedures to employees
- Demonstrate ability to articulate policies, their applications, and the importance of adherence
- Participate in daily start-up shift and production meetings
- Spend 80% of time on the floor engaging with customers – associates and clients
- Support on-site colleagues on process improvement, personal and professional development
- Promote referrals of potential candidates to the branch for placement opportunities with MAU
- Perform other tasks as assigned
Supervisory Responsibility
- This position can supervise the following positions:MAU Associates
- Administrative Support
Work Environment or Working Conditions
- Responsibilities may be performed both in administrative areas and manufacturing environments
- Customer sites sometimes include process manufacturing equipment and heavy-power industrial vehicles
- Environments may vary from non-temperature-controlled environments to GMP clean room required
Physical Demands
This position may require the following to be performed with or without reasonable accommodation.
- Ability to lift 5 – 20 pounds periodically and 50 pounds on occasion
- Ability to stand/walk for up to 12 hours (75%)
- Ability to sit at a desk and work in an office environment (25%)
