Title: ServiceNow Architect
Location: Charlotte (2-3 days hybrid)
Rate: $90-$100/hr W2
Duration: 12 Months + (high likelihood for extension)
Job Summary: The ServiceNow Architect will be responsible for designing and implementing ServiceNow solutions that align with the clients IT strategy. They will collaborate with IT teams to ensure the platform meets business needs and performance standards.
Key Responsibilities:
- Design and develop ServiceNow solutions based on business requirements.
- Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs.
- Develop and manage the target design, policies and standards, working proactively to maintain a stable, viable architecture and ensure consistency of design across multiple projects.
- Provide ownership of solutions, working with members of the lead technical team to ensure its feasibility.
- Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcomes.
- Mentor other team members in implementation methodology, solution design, ServiceNow configuration and best practice.
- Provide technical leadership and guidance to the ServiceNow development team.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as a ServiceNow architect or similar role, particularly in Cloud technologies (AWS/Azure)
Skills and Experience:
- ServiceNow Certified System Administrator or Certified Application Developer.
- Experience with scripting in ServiceNow (JavaScript, AngularJS, etc.)
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services
- Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies.
- Knowledge of ITIL frameworks and methodologies.
- Proven experience as a key technical resource leading the development of solutions in ServiceNow environments that have implemented and provided excellent design architecture in areas such ITSM, HRSD, ITOM, ITAM, Integrations etc.
- Strong ability to demonstrate analytical and problem-solving skills with excellent verbal, written and time management skills.
- Demonstrated ability to influence and consult to all levels of stakeholders (providing options with pros, cons and risks) around all key technical decisions during project delivery with outstanding results.
- Demonstrated ability to mentor staff in development and release management relative to the ServiceNow platform to drive quality, value and best practice.
