We are searching for a Software Trainer to be based in Wixom, Michigan. The primary role of the incumbent will be to instruct and train individuals on a variety of computer programs and management systems, with a specific focus on Microsoft Access, Microsoft Excel, and other Microsoft Office Suites. This role promises to provide a stimulating work environment that fosters growth and learning.
Responsibilities:
• Develop and deliver training programs on computer software including Microsoft Access, Microsoft Excel, and other Microsoft Office Suites.
• Implement a comprehensive management system to track progress and ensure effective learning.
• Utilize the 'About Time' software to manage and schedule training sessions.
• Perform administrative tasks related to training, such as maintaining records and preparing training materials.
• Collaborate with the Human Resources (HR) Administration to identify training needs and develop appropriate training programs.
• Provide excellent customer service by addressing inquiries and resolving issues related to the training programs.
• Regularly communicate with participants to gather feedback and make necessary improvements to the training programs.
• Support various accounting functions by training employees on relevant software and systems.
• Regularly update training materials and methods to ensure they are current and effective.
• Foster a positive learning environment that encourages active participation and effective learning.
Requirements:
• Minimum of 2 years of experience as an Instructor/Trainer
• Proficient in the use of Computer Programs
• Familiarity with Management System
• Proficiency in Microsoft Access, Microsoft Excel, and Microsoft Office Suites
• Experience with the About Time system
• Knowledge of Accounting Functions
• Strong Communication skills
• Excellent Customer Service skills
