Job Title: MAINTENANCE and CAPITAL PROJECTS MANAGER (Apartments)
Location: Orlando, FL (with occasional travel to various properties)
Salary: $90k - $100k base (could be slightly negotiable), plus uncapped bonus and Excellent Benefits that include 100% paid health insurance and 5% 401K match
This position is responsible for overseeing the maintenance operations of a large multifamily
portfolio. This includes overseeing all capital improvements, annual budget preparation, project
planning, and ensuring that the maintenance team is properly trained. The Maintenance and
Key Responsibilities:
- Overseeing all capital expenditure plans for a large multifamily portfolio, including but not limited to:
- outlining 1, 3, 5 and 10 year forecasts for each site, bidding and oversight of each project, supervising and directing outside contractors, providing regular updates on project completions and budget reforecasts
- Negotiating contracts and establishing companywide pricing with large vendors (i.e. carpet, tile, vinyl, paint, lighting, appliances etc.)
- Inspecting each property on a regular basis to ensure each site is meeting standards of excellence, including quarterly and annual walk-around to inspect landscaping, review future capital needs, etc.
- Outlining maintenance procedures and protocols for all on-site teams, establishing policies, procedures and guidelines to be used throughout the company and identifying and implementing procedures to enhance operational efficiencies
- Designing and implementing a training program for the maintenance teams (including, but not limited to: identifying annual training courses, establishing new hire orientation, monthly safety and emergency preparedness training, etc.)
- Analysis of maintenance requests on a regular basis to identify areas for improvement that will enable the maintenance team to work more efficiently and effectively
- Working with on-site maintenance teams to troubleshoot major problems
- Creation and implementation of an annual preventive maintenance program
- Establish Standards of Excellence for the maintenance team (i.e. outlining annual, quarterly and monthly maintenance goals)
- Actively participating in all new multifamily developments which may include participation in design meetings, construction meetings and identifying product or design pros and cons
- Overseeing construction projects, maintaining unit walk checklists and punch lists, interior and exterior walks, warranty walks and setting up maintenance operations for each new acquisition
- Identifying new trends and products, via meetings with vendors, contractors and shopping competitors, in the market that would enhance operations
Requirements:
- 10+ years multi-family property maintenance experience
- 5+ years multi-family property maintenance management experience preferred
- Bachelor’s degree and/or CAMT certification preferred but not required
- Required maintenance certifications (EPA refrigerant certification, CPO)
- Proficiency with Yardi, MS Office and mobile applications
- Self-motivated, results driven with the ability to manage multiple projects
- Strong customer service orientation
- Excellent organizational, communication and negotiating skills
- Strong motivator with proven effectiveness at managing people
- Strong financial background with experience in bidding jobs and managing budgets
