Job Description:
Infosys is seeking a Network implementation Engineer who has hands-on experience in DWDM and OTN equipment. This role requires close partnership and collaboration with teams involved in telecom Service Delivery lifecycle and Subject Matter Experts. This Candidate will maintain best practices and coordinate with resources recognizing deadlines and quality of work requirements to successfully complete complex tasks and activities.
Required Qualifications:
Candidate must be located within commuting distance of Richardson, TX or Raliegh, NC be willing to relocate to the area. This position may require travel within the US.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of experience in Information Technology.
At least 2 years of experience in DWDM and OTN equipment’s platform – like Adva R7, Ciena NGO, Huawei 6800 DWDM. End to end configuring / provisioning, testing, and troubleshooting on EMS/ NMA.
Experience in Testing and troubleshooting on layer 1 and Layer 2 of OSI model (Ethernet/Sonet 1G, 10G, 100G, STM1-1/OC3, STM-4/OC12, STM-16/OC-48, E1/T1).
Experience with project management from planning, optimization, implementation, acceptance, and traffic utilization for customer and internal circuits on SONET and DWDM system.
Having knowledge of TIRKS system to support Planning and Provisioning. This would need understanding of HECIG code, transport equipment’s, cable path, fiber path, cross connect into LIMS design.
Preferred Qualifications:
Having knowledge of TIRKS system to support Planning and Provisioning. This would need understanding of HECIG code, transport equipment’s, cable path, fiber path, cross connect into LIMS design.
High Level and Low-level Design.
Ensure quality assurance on all disconnect procedures being performed correctly to mitigate human error outages and maintain overall disconnect cost optimization
Provisioning and Troubleshooting on Multi-vendor environment
Collaborate, support, and execute various disconnect projects to ensure timely disconnection for site decoms for clients.
Perform RCA for missed metrics and implement improvement plan.
Propose/Drive operational automation initiatives for optimizing Delivery cycle.
Own and maintain client(s) technical documentation.
Participate in an on-call rotation for assigning/tracking work outside of normal business hours.
Experience and desire to work in a Global delivery environment.
The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
EEO/About Us :
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
