Are you ready to elevate your IT career in Florida? Join us as an IT Manager in Vero Beach, FL, and become the face of our team at one of our Mid-Market healthcare clients.
What’s in it for you?
- Relocation Assistance: Move to sunny Vero Beach, FL, with the support you need.
- Professional Growth: Work on diverse projects that enhance your technical skills, with a clear roadmap for personal growth.
- Impactful Role: Be the go-to IT expert on-site, making a real difference in our client's daily operations.
Core Responsibilities:
- Handle and resolve support tickets within SLA times.
- Collaborate with clients, Service Delivery Managers, and Team Leads to provide top-quality service.
- Work on infrastructure projects to improve end-user experiences.
- Mentor and assist team members, acting as the SME for your client.
- Provide timely updates to clients and ensure all cases are followed up on promptly.
Technical Skills & Experience:
- Advanced experience managing Desktop Support / Helpdesk tasks
- Familiarity with EMR/EHR systems like NextGen or Athena.
- Strong troubleshooting skills across workstation hardware, Windows/Mac OS, mobile devices, and networking.
- Certifications such as CompTIA A+, Network+, Security+, or equivalent Microsoft/Cisco certifications.
- Prior MSP or healthcare experience required, with ConnectWise experience preferred.
Perks & Benefits:
- Competitive salary up to $85,000/year.
- Health benefits, 401K with company match, and generous PTO.
- 9 paid company holidays, including 2 floating holidays.
- A clear personal growth path with an open-door policy to address any questions or concerns.
If you're interested, please apply with an updated resume!
