As the Chief Information Officer (CIO), you will play a critical role in shaping our technology strategy and ensuring its alignment with our business goals. The focus will be on strategic planning, business intelligence, operational risk, and efficient IT management.
Responsibilities:
Strategic Leadership:
- Collaborate with executives and business line leaders to quickly understand their business, priorities, and requirements and develop and execute a Strategic IT Plan.
- Ensure that IT initiatives align with the business objectives.
- Continuously assess technology and cybersecurity solutions to ensure the organization is well-positioned for the future.
- Gain consensus on technical decisions and ensure that appropriate IT practices are employed to deliver high-quality results.
- Establish an IT Governance structure for improved transparency, accountability, and prioritization.
Business Intelligence and System Integration:
- Transform data from disparate business line applications into knowledge leveraging business intelligence techniques and solutions.
- Enhance reporting and analytics to incorporate dashboards for real-time oversight of the business lines and key performance indicators.
- Incorporate data integration, validation, and governance to improve data quality and significantly reduce manual processes.
- Leverage AI/CoPilot to streamline processing and improve effectiveness of our mission.
Vendor Management:
- Negotiate contracts with IT vendors, contractors, and service providers.
- Manage the vendors for user support, managed services, and managed security services to ensure the highest quality of service.
IT Infrastructure Management and Cybersecurity:
- Oversee the management and implementation of technology solutions.
- Create, implement, and maintain IT policies, protocols, and standards.
- Oversee and ensure cybersecurity and operational risk mitigation practices are fully implemented and managed.
Budget:
- Work with the executive team to develop and manage the IT budget.
- Evaluate the costs, value, and risk potential of new IT projects.
Qualifications:
- BA/BS degree and 10+ years of relevant work experience
- Experience working in the finance industry with banks or mission-focused financial institutions such as Community Development Financial Institutions (CDFI) is preferred
- Demonstrated capabilities in creating, owning, and executing on a strategic IT plan and communicating the plan and plan progress to the entire company
- Prior experience with Project Management and Business Analysis
- Experience leading IT transformations (Change Management)
- Experience managing corporate systems (Finance, HR, CRM), and the data they require
- Experience managing modern data management, reporting, and analytics applications
- Experience selecting, negotiating, onboarding, and managing multiple managed services providers
- Ability to develop effective working relationships with others
