Pay Rate: ~$35-$40/hr. pending experience level
What are the primary responsibilities this person will have on your team:
This role operates on-site and specializing in areas of advanced problem solving and analytics as it relates to issues with material, product, equipment, and processes. Incumbents in this classification verify incoming materials conform to documented requirements, prepare incoming inspection instructions and equipment operation instructions, and ensuring that nonconforming material is segregated or moved to an area responsible for necessary repairs and then another inspection before use in a Lean manufacturing environment.
Activities for Quality Resident Engineer:
- On-site customer meeting support
- Ensure proper communication and overall customer satisfaction
- Link between the customer Plants and client assembly plants
- Provide knowledge and expertise of customer processes to personnel and vice versa.
- Proactive line walks (audit of assembly process).
- Monitor on where client parts are (assembly and sorted at GM Assembly Plant), ensure the client parts are handled and installed properly
- Examines contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
- Provide technical support and review items with line operators, quality engineers, quality managers to maintain and improve product quality.
- Provide issues resolution (8D) to the customer.
- Minimize impact on customer satisfaction and customer ratings
- Facilitate communication to address customer concerns and leverage with other customers through the QRE base
- Support pre-production, launch and production, as required, at customer assembly plants
- Support warranty and JD Power activities, as required
- Support visits and meetings at the customer, providing quality / warranty issues, as required
- Coordinate quality and /or engineering issues that may jeopardize the customer and / or client
- QC/RMA requests. (Return suspect parts for analysis)
- Sorting activities coordination.
- Control clean point at customer for quality complaints or engineering change introductions. Responsible for new material sample approval.
- Inspect suspect part tables line side.
- Review suspect parts in in-coming quality crib.
- Support to Customer and client with problem solving activities
- Coordinate quality and /or engineering issues that may jeopardize the customer and / or client
- Manage and coordinate customer PPM (Parts per Million), cost recovery and supplier warranty indicators through daily, weekly, and monthly reports
What are the mandatory / non-negotiable skills this person MUST have to be considered?
- Proficient in Microsoft (PowerPoint, Excel, Word), negotiation skills, problem solving skills, APQP, PFMEA and control plan knowledge.
- Experience with electric and hybrid vehicles is required.
- Must have prior experience with BDUs and electrical knowledge.
- Seeking an engineer, not a technician.
- Strong communication skills.
- Experience with assembly plants, manufacturing, or customer plants (OEMs).
- 2-5 years of total experience.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
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