Hi
We have an immediate Openings with Our Direct Client for a Long-term contract position
Technical Support Specialist
Location: Pflugerville, Austin TX
Job Summary:
We are seeking a skilled Technical Support Specialist with expertise in Windows desktop environments, network troubleshooting, and application debugging. The ideal candidate will have experience in reading and analyzing logs, tracing issues, and providing efficient solutions to technical problems. This role requires a proactive approach to investigating and resolving complex technical issues.
Key Responsibilities:
1. Provide technical support for Windows desktop environments.
2. Troubleshoot network-related issues, ensuring minimal downtime.
3. Debug applications and identify root causes of issues.
4. Analyze logs and trace issues to provide accurate and timely resolutions.
5. Collaborate with cross-functional teams to ensure seamless issue resolution.
Qualifications:
1. Proven experience in Windows desktop support.
2. Strong knowledge of network troubleshooting.
3. Proficiency in debugging applications and reading logs.
4. Ability to trace and investigate technical issues effectively.
5. Excellent problem-solving and communication skills.
