JOB DESCRIPTION
An employer in Loveland, CO is looking for a HR Support Administrator to join their team. This person will be a vital member of the employee support team. This person will be a first point of contact for all inquired received by telephone from fellow employees. This person will answer all questions from leadership and executives as well so must be a seasoned, expert at customer service and professional on the phone at all times. Questions from employees include but are not limited to: position changes, pay changes, benefits, new hire enrollments, retirement questions, terminations, payroll policies, processes. This will be a three day onsite role, 3 month contract with possibilities of extensions.
REQUIRED SKILLS AND EXPERIENCE
- Experience answering and resolving 20-40 calls a day
- Diploma, Associates Degree or equivalent
- 2-3 years HR Administrative experience
- Excellent communication skills, including the ability to write clearly and succinctly in a variety of communication settings and styles
- Strong customer service orientation
- Ability to troubleshoot and respond to employee inquiries by telephone or email
- Strong attention to detail and ability to maintain accuracy in a fast-paced environment
- Proficient in Microsoft Office
- Experience working in a multi-cultural HR Shared Service Center
NICE TO HAVE SKILLS AND EXPERIENCE
