About Us
Bridge Legal is a hyper growth Legal Tech startup that provides Software, Marketing, and Intake Services for Mass Tort Law firms. Our cloud platform is designed to power the end-to-end client journey for those who have been injured and harmed. Through our software, we enable our law firm clients to fight for the rights of the “little guy” with AI, automation, analytics and workflow.
We pride ourselves on being at the forefront of helping provide individuals access to the legal system and bridge the justice gap by enabling law firms to use technology and AI to serve more clients and ever before.
At Bridge Legal, we believe that teamwork and collaboration are the key drivers of success. Our team is made up of talented and passionate individuals who work together to achieve our goals and deliver exceptional results. We value open communication, mutual respect, and a willingness to go above and beyond for our customers and each other. If you're looking for a supportive and collaborative work environment where your ideas and contributions are valued, we invite you to join our team.
Description
The ideal candidate will be a motivated, reliable and detail-oriented individual, driven to produce high-quality work. Their mission will be to continuously strive towards improved operational efficiencies.
Outcomes
- Clean, migrate and import customers' data through APIs to our system
- Own the communication and collaboration between us and the technical counterpart from the customer side.
- Partner with the customer success manager and product manager to find solutions and scope out projects for customers.
- Configure our no-code platform according to customers’ needs (including demos)
- Work with the product team to transfer knowledge to our core engineering team and become the technical expert between customers and our engineering team
- Lead the technical part of the customer onboarding and implementation
- Familiar with the backend and frontend infrastructure of our system to answer customers’ questions and concerns
- Know the database well enough to run reports & insights
- Handle the proof of concept on our integrations
- Document system flow on internal and external systems
- Own the demo environment of the system and always ready to demo to a potential prospect
- Assist the technology team to communicate directly with customers if debugging hard problems and support tasks
Skill and Qualifications:
- Bachelor's Degree in Computer Science or any other related field.
- Deep understanding of API calls and how to set up an integration, in terms of endpoint testing, fields mapping, etc.
- Experience with python, java, MySQL, javascript is a plus
- Basic understanding of backend and frontend architecture
- Great communicators and collaborators
- Ability to explain complex technical terms to business users
- Ability to design technical solutions to solve customers’ problem
- Ability to train others on technical solutions
- Project management
- Quick learner and problem solver
- Mandarin Speakers required (will be working closely with our tech team in China)
What We Offer
- Competitive compensation with optimized health benefits (medical, vision and dental), 401K and FSA/HSA benefits
- Unlimited PTO
- Bonus opportunities based on performance
- Flexibility for a great work life balance
- Work building located in the heart of the city with beautiful views
- Comprehensive training and mentorship on an ongoing basis with career growth opportunities
- A friendly and diverse work environment with supportive colleagues and leadership team
- Professional autonomy
Bridge Legal is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status as defined by applicable law. We welcome and encourage candidates from diverse backgrounds and experiences to apply for open positions."
