Who We Are:
Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. As the industry leader, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes 100 clients.
Position Overview:
The L3 AIX Managed Services Specialist is responsible for providing advanced technical support and management for AIX systems. This role involves monitoring, maintenance, troubleshooting, and enhancement of the AIX environment to ensure high availability, performance, and security. The ideal candidate will possess deep technical expertise in AIX, along with strong problem-solving skills and the ability to work independently.
Key Responsibilities:
System Administration:
• Perform daily administration and maintenance of AIX systems.
• Manage and monitor system performance, capacity, and availability.
• Implement and maintain backup and recovery procedures.
Technical Support:
• Provide L3 support for complex AIX issues, including troubleshooting hardware and software
• Troubleshoot and manage HMC LPARed environments.
• Collaborate with L1 and L2 support teams to resolve escalated issues.
• Provide guidance and mentorship to junior team members.
System Upgrades and Patches:
• Plan and execute system upgrades, patches, and firmware updates.
• Ensure all systems are up-to-date with the latest security patches and updates.
Security Management:
• Implement and enforce security policies and procedures to protect AIX systems.
• Conduct regular security audits and vulnerability assessments.
• Respond to security incidents and breaches.
Performance Optimization:
• Analyze system performance metrics and implement optimization strategies.
• Fine-tune system configurations for optimal performance.
Documentation and Reporting:
• Maintain detailed documentation of system configurations, procedures, and changes.
• Generate and present regular reports on system performance, issues, and resolutions.
Disaster Recovery:
• Develop, test, and maintain disaster recovery plans.
• Ensure systems can be quickly and effectively restored in the event of a disaster.
Qualifications:
Education:
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Experience:
• Minimum of 5 years of experience in AIX system administration or L3 technical support.
• Proven track record of managing complex AIX environments.
Required Technical Skills:
• Extensive knowledge of AIX hardware, operating systems, and software.
• Proficient in shell scripting and other automation tools.
• Experience with system monitoring and management tools.
• Strong understanding of network protocols, storage, and virtualization technologies.
• Knowledge of security best practices and compliance requirements.
• Experience with AS400/iSeries is a plus.
• Experience with troubleshooting and managing HMC LPARed environments.
Soft Skills:
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on delivering high-quality work.
Certifications (highly preferred):
• IBM Certified System Administrator – AIX
• IBM Certified Advanced Technical Expert – Power Systems with AIX
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.
Park Place Technologies is an Equal Opportunity Employer M/F/D/V.
Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies
