Our client a developer of the world’s only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team.
Requirements:
- Experience with product support in the digital printing, Semi-Conductor , FPD, or other relevant capital EQ industry - advantage
- B.Sc in Engineering, practical engineering, or relevant technical studies - Must
- Proven “Technical Hands-on” Machine servicing Experience at customer sites - Must
- End-to-end, high technical capabilities, and strong troubleshooting skills
- Self-learning capabilities, with the ability to work in a team and alone under pressure.
- Excellent interpersonal skills, well organized and trustworthy
- Working in a “Multi-Cultural” Company – Advantage
- Excellent English Skills
Responsibilities:
- Provide on-site Technical and Process support to the Machine and customer.
- Be a focal point for the Customer's communication with the company.
- Train machine operators and maintenance staff
- Implement machine upgrades and FCOs (Field Change Orders)
- Support the customer with ongoing production and sample preparation.
- Open service calls and send reports on machine performance.
- Maintain machine’s on-site spare parts stock.
- Report to the company’s customer Services & Solutions VP.
The company offers outstanding work experience, life-work balance, awesome professional and career opportunities and a competitive compensation package!
