The requirement as follows
Job title: Data center Operations
Duration: 1+ year
Location: Durham, NC
Job Description:
Develop Expert Level Support on IDRAC, CMC, NIC, HBA connection issues and Server Hardware Troubleshooting
Develop Intermediate Level Support for OS troubleshooting on Linux, Windows, ESX (mainly from Onsite perspective)
Work and close Service INC and TASK
Must Haves:
¿ Parts/LOIS Management
¿ Quarterly Parts Locker Inventory
¿ Contact Business Partners (DBA, APP, Storage, Network, OS Teams) to schedule downtime
¿ Hardware Replacements and Upgrades
¿ BIOS and Firmware Upgrades
¿ Escalate and Open Support Cases with ProSupport
¿ Put HOST in and out of Maintenance Mode
¿ Monthly DataCenter Walkthrough
¿ Provide Smart Hands for Remote SEs
¿Be available for data center on-call support