Helpdesk Analyst
Located onsite in Elk Grove, CA (5 Days / Week ONSITE)
Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support.
Technical Support, 2+ years, Is Required
Mac OS X, 2-5 years, Is Required
iOS 2-5 years, Is Required
Network Support, 2+ years preferred