Job Title: ServiceNow Portal Developer
Location: Plano, TX (Local-onsite candidate only)
Job Responsibilities:
- Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions.
- Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting.
- Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles.
- Collaborate with cross-functional teams to integrate the Service Portal with other ServiceNow modules and external systems.
- Conduct testing and quality assurance to ensure Service Portal applications' functionality, usability, and performance.
- Provide training and support to end-users on Service Portal usage and best practices.
- Execute software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems
- Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Contribute to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients.
- Add to the team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills:
- Formal training or certification in software engineering concepts and 3+ years of applied experience
- Formal training or certification in ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets
- Extensive Transition & Transformation experience with the ServiceNow Platform
- Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery
- Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows.
- Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development.
- Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams
- Hands-on practical experience in system design, application development, testing, and operational stability.
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
- Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.
