ServiceNow Business Systems Analyst (On-Site 1 Day/Week in Columbia, SC)
15344
SYSTEMTEC is seeking a ServiceNow Business Systems Analyst for a Hybrid (On-Site 1 Day/Week) opportunity in Columbia, SC. Candidate needs to have experience with SAM, HAM, Source to Pay, Contracts ServiceNow modules.
Required Qualifications of the ServiceNow Business Systems Analyst:
Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
Bachelor or Associate’s Degree in Computer Science, Information Technology, Business Administration or other job-related degree Highly Desired
6 years of IT Business Analysis experience
Must have experience implementing ServiceNow (specifically ITAM, SAM, HAM, Source to Pay, Contracts)
Must have experience with MS Visio, MS Project or similar software
Value Stream experience is a plus
Responsibilities of the ServiceNow Business Systems Analyst:
- Collaborate with stakeholders to elicit, gather, document and analyze technical and functional requirements for the purpose of solution design, selection and/or process improvement recommendations.
- Liaison between the business partners and the IT group to support ServiceNow and provide analysis for systems implementation, upgrade, and enhancement projects.
- Evaluate business processes to identify and report on opportunities for improvement.
- Conduct, manage and facilitate system and data analysis to assist the organization with selecting and evaluating tools that best meet stakeholder and business needs.
- Design ServiceNow modules, workflows, forms, reports, and dashboards to support ITSM, ITAM, ITBM, SecOps, and other business processes.
- Stay current with IT advancements, ServiceNow best practices, updates, and new features to continuously improve design recommendations, automate manual processes (when appropriate) and modernize systems.
- Facilitate meetings, trainings and presentations to gather requirements and relay recommendations to all levels of stakeholders throughout the organization.
Work Location: Hybrid On-Site in Columbia, SC at least 1 Day/Week (Typically Wednesday).
***Please note: We are not currently able to hire candidates who reside or work in California, New York, or New Jersey. ***
Skip the application process and contact the Recruiter today: kcorbett@systemtec.net
