Company Overview:
Welcome to Mann IT, where we're revolutionizing IT managed services! Our innovative and comprehensive solutions empower organizations to thrive in the digital era. With a commitment to kindness and customer satisfaction, our team of skilled customer service technicians is dedicated to excellence and innovation.
Position Overview:
Are you ready to be the mastermind behind our tech magic? Join us as an IT Systems Architect and lead the charge in designing and implementing cutting-edge systems that drive our clients' success. If you're a strategic thinker with a passion for technology and a knack for solving high-level problems, this role is your perfect match. Architect solutions, lead epic projects, and mentor our rising stars—all while staying ahead of the latest industry trends and technologies.
Your Superpowers:
Strategic System Design:
- Architect innovative IT systems and infrastructure that align with our clients' business goals.
Select the best hardware and software technologies to ensure our systems perform like superheroes.
Project Leadership:
- Lead and manage complex IT projects from start to finish, ensuring they're completed on time and within budget.
- Coordinate with cross-functional teams to deliver integrated solutions that make clients say "wow."
Advanced Troubleshooting:
- Be the ultimate problem-solver, handling high-level technical issues with ease.
- Implement proactive measures to keep our systems running smoothly and efficiently.
Client Interaction:
- Engage with clients to understand their business needs and translate them into effective IT solutions.
- Explain complex technical concepts in a clear and friendly way.
Technical Documentation:
- Create and maintain comprehensive documentation for system architecture, configurations, and processes.
- Provide detailed technical reports and updates to clients and internal teams.
Team Collaboration and Mentorship:
- Work with our dynamic team to tackle complex technical challenges and create innovative solutions.
- Mentor and guide junior team members, helping them grow into tech superheroes.
Continuous Learning and Development:
- Stay informed about industry trends, emerging technologies, and best practices.
- Contribute to the company's ongoing development and security initiatives.
Physical Requirements:
- Lift and carry up to 20 pounds of equipment (time to show off those muscles!).
- Perform tasks that may require bending, stooping, and reaching.
- Occasionally climb ladders and use lift equipment.
- Spend most of the day standing while on-site.
Complete other exciting tasks as assigned by management.
Qualifications:
- Minimum of 5 years of experience in IT systems architecture, support, and project management.
- Proven expertise in designing and implementing complex IT systems and infrastructure.
- Strong knowledge of operating systems, networks, and IT security.
- Proficiency with advanced troubleshooting tools and methodologies.
- Excellent communication and interpersonal skills, with an emphasis on patience and humility.
- Ability to work independently and lead a collaborative team.
Perks:
- Unlimited vacation! That's right, take the time you need to recharge and come back ready to rock.
- Unlimited Sick and Mental-because we believe that when you’re at your best, both mentally and physically, you can do your best work. Take the time you need to recharge and come back stronger, knowing that your health always comes first.
Mann IT is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply. Ready to embark on this adventure with us? Apply now and let's make IT magic together!
