Job Title: Fire Alarm Service Technician
Job Location: Raleigh, NC
Start Date: 07/08/2024 (Once Approved)
Pay Rate: $28.00/hr – $36.00/hr (pending experience/qualifications)
Summary:
This role is responsible for traveling to customer sites to investigate and repair reported fire alarm issues. They will work with the service manager to ensure fire alarm issues are diagnosed and repaired in a timely manner while maintaining the highest level of customer satisfaction possible.
Responsibilities:
- Diagnose fire alarm issues
- Propose solutions to eliminate reported issues
- Troubleshoot and repair circuit issues such as ground faults and open circuits.
- Replace malfunctioning devices
- Replace malfunctioning panel components
- Modify fire alarm programming when necessary
- Coordinate with the service manager to complete service calls as efficiently as possible
- Report findings and results to customers
- Complete service call documentation for each service call
- Provide excellent customer service to maintain a high level of customer satisfaction
Requirements:
- Four or more years of related experience
- Experience with a variety of fire alarm panels (Gamewell FCI, Firelite, & Silent Knight preferred)
- Experience programming fire alarm panels
- NICET FAS certification preferred
- Effective interpersonal and time management skills
- Effective communication skills and ability to work with others
- Minimum high school diploma or equivalent
Upon meeting eligibility criteria, Verigent offers the following benefits:
- Paid Time Off (PTO) – Eligible after 1200 hours worked
- Paid holidays – Eligible after 690 hours worked
- 401K – Eligible the first of the quarter after 90 days of employment
- Medical, dental and other additional voluntary benefits – Eligible the first of the month after 60 days of employment
Essential Functions of the job:
- Lifting, carrying, adjusting, moving and/or transporting of objects up to 50 pounds
- Walking, standing, stooping, kneeling, maintaining balance and/or crawling for extended periods
- Pushing and pulling of arms and legs; use of abdominal and lower back muscles
- Coordinating movements of the eyes, hands, fingers and feet
- Ascending and descending of stairs, ladders, lifts, etc.
- Speaking, hearing and seeing to avoid safety hazards
- Strenuous manual labor
The environment for this job will involve:
- Indoor and/or outdoor elements
- Hot and/or cold temperatures
- Uneven terrain and/or obstacles
- Interactions with other individuals
- Loud noises
- Large machinery
- Small and/or enclosed spaces
Job description is subject to change at supervisor’s discretion at any time.
Verigent is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
