Join the forefront of digital innovation with Greymatter Innovationz! As a leading provider of digital solutions, we empower organizations to stay digitally relevant across diverse domains, technologies, and skillsets every day.
We are currently seeking talented individuals to join our team in the role of:
Developer Advocate
Long Term Contract Or Fulltime
Remote
Job Description:
This is a product team that builds and exposes API products via a developer platform, serving a wide range of industries with innovative and effective solutions.
As a Developer Relations Manager, you will be responsible for building and maintaining strong relationships with the developer community that uses our API products. You will create engaging content, such as tutorials, blog posts, videos, podcasts, and webinars, to showcase the value and potential of our products and platform. You will also provide feedback and insights from the developers to our product team, helping to shape the roadmap and strategy of our products. You will be an advocate for the developers, ensuring that their needs and expectations are met and that they have a positive experience with our products and platform.
You will have a passion for technology and a deep understanding of our API products and the industries they serve. You will also have excellent communication and presentation skills, and the ability to interact with diverse audiences, both technical and non-technical. You will be a self-starter, a problem-solver, and a team player, who can work independently and collaboratively with internal and external stakeholders. You will also have a growth mindset, always looking for new ways to learn and improve your skills and knowledge.
Responsibilities
• Creating, improving, and maintaining developer documentation for our products
• Working with engineering to create demo apps, sample code, post man collections and other developer tools that address real-world use cases and scenarios
• Engaging with developers to understand their needs and match them with solutions
• Providing technical support to developers using our products and platform, troubleshooting issues and working to identify and resolve bugs and issues
• Supporting developer events like hackathons and technical workshops, both virtually and in-person
• Collecting and synthesizing feedback from developers to inform product priorities
Requirements
• Ability to communicate technical concepts to technical and non-technical audiences alike, both in writing and verbally.
• Full-stack engineering skills, with the ability to utilize front and back-end development to build and deploy working demo apps.
• Ability to self-teach yourself new technical concepts in a self-driven manner.
• Ability to troubleshoot technical issues and challenges independently.
• A love of working directly with developers, and helping them be successful.
• Experience writing developer documentation and technical content.
• Great collaboration skills
Preferred
• Experience as a software engineer, developer advocate/evangelist, partner engineer, sales engineer, or equivalent
• Experience creating technical content (blogs, tutorials, youtube videos, etc.)
• Experience with public speaking or presenting at developer conferences
• Experience writing markdown, and with publishing via a CMS
At Greymatter Innovationz, we offer a dynamic work environment where you'll collaborate with industry experts and contribute to cutting-edge projects.
