Job Title: Systems Administrator
Duration: 6 months (contract to hire)
Location: 813 D street Anchorage, Ak 99501
Job Summary:
The System Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve issues within the organization.
Distinguishing Characteristics
The following attributes are desirable for job success: exceptional communication and organizational skills; detail oriented. Customer service abilities: ability to work under pressure; self-motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team.
Specific Duties
Maintain operating efficiency and stability, ensuring the security of the company’s cloud-based applications, core production server systems, and information systems infrastructure.
Monitor enterprise systems health and address any unusual or suspicious activity.
Maintain user accounts in Active Directory and for “cloud” services.
Assist with new feature launches ensuring compatibility with current IT infrastructure and endpoints
Assist with Microsoft Windows group policy maintenance.
Assists in maintaining standard system images and initially configuring and deploying new computers to end users.
Assists remote users in a mobile computing (iPhones, iPads, and mobile device management system) environment.
Conduct end-user education and training on new or updates to existing Enterprise applications.
Collaborates with IT Manager to explain errors and/or recommend modifications to systems and networks.
Provides user and desktop (Windows and MacOS) support for the company. Assists remote field employees or locations as required.
Collaborates with other company staff to research and resolve problems.
Skills & Abilities
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to explain technical issues to technical and nontechnical staff and customers.
Strong analytical and problem-solving skills.
Superior understanding of computer and networking hardware and software systems.
Excellent time management skills.
Proficient with Microsoft Office Suite or related software.
Proficient with or the ability to quickly learn a broad array of networking and systems hardware and software.
Qualifications:
High school diploma or equivalent required.
Bachelor’s Degree (or equivalent) in relevant field
Education Substitution
High school diploma plus 5 years of directly related experience in a similarly complex IT position.
Certifications
Valid Alaska Driver’s License; possession of functional, insured vehicle.
Preferred Certifications
Microsoft Support Engineer Certifications
ITIL v4 Foundation
CompTIA Network+
CompTIA A+
CompTIA Security+
Physical/Mental Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand, walk, climb, balance, kneel, bend, crouch, stoop, crawl; use hands to find or handle objects, tools, controls or equipment; talk and hear.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Understand and carry out oral instructions.
Read and carry out written instructions.
Plan your own work activities, within the confines of the department’s priorities.
Work with minimum amount of supervision.
Work on several tasks at the same time.
Schedule variation and after-hours work may be required
