Agilitas Energy, a leading integrated developer and operator of distributed solar and energy storage systems in the Northeast is now hiring a Field Service Engineer.
You will be responsible for providing field service on PV and BESS facilities for the Company fleet, ensuring that all O&M and Warranty work is undertaken in accordance with the contractual scope and internal standards. This position also interfaces with third-party suppliers of large system components which includes, but not limited to, inverters, transformers, and air conditioning systems. This position reports to the O&M Manager.
Primary Responsibilities
- Establish, promote, and maintain good customer service relationships with internal and external team members.
- Safely operate, supervise, plan & perform preventive maintenance, troubleshooting, and repairs.
- Perform remote diagnostics and troubleshooting of equipment issues using data acquisition and energy management software.
- Support software, firmware upgrades (as needed).
- Maintain accurate site records of work performed and site issues.
- Identify improvements to and contribute to product support procedures, training, troubleshooting guides, and other service documentation.
- Other duties as required to support the product return and technical support process.
- Be responsible for driving, communicating and bringing to closure open maintenance items effectively. Collaborating and escalating issues to the authorized service providers and subcontractors in a lead role.
Key Knowledge, Skills and Abilities
- Fundamental knowledge of electrical test and measurement equipment required.
- Mechanical and electrical troubleshooting skills with the ability to read and interpret schematics and drawings in relation to physical systems required.
- Ability to interface well with vendors, contractors, and team members in a cross-functional environment required.
- Experience with troubleshooting hardware and software compatibility issues on PV and BESS required.
- Excellent written and verbal communication skills required.
- Experience with computer network operating systems required.
- Experience using Office tools Excel, PowerPoint, Word required.
- Working knowledge of communications protocols such as CAN, Modbus, TC/PIP, DNP3 a plus.
- Familiarity with complex controls systems, Real-Time Operating Systems a plus.
- Engineering experience with energy storage and power conversion systems a plus.
- Knowledge or understanding of generation, transmission and distribution in electric grid systems a plus.
- Working knowledge TCP/IP networking background, especially routing and communications protocols a plus.
- Structured problem-solving experience or Lean background a plus.
- Knowledge or understanding of computer networks a plus.
Education/Experience/Work Environment
- B.S. in Electrical Engineering or equivalent technical experience.
- Willingness to travel up to 50-70%.
- Ability to lift and carry material is required.
- Must have a valid driver’s license and passport and be willing /able to drive and fly to remote sites as needed.
Position Requirement:
Unfortunately, at this time, we are unable to honor visa sponsorships.
Applicants must be authorized to work in the United States without sponsorship now or in the future.
Position Compensation:
Agilitas Energy employee benefits include (but are not limited to):
- Competitive salary and bonus potential
- Comprehensive health, vision and dental
- Health Savings and Flex Spending Account eligibility
- 401k plan eligibility
- Employee Assistance Program
- Access to Group Life and Personal Accident Insurance
- Access to Short & Long-Term Disability Insurance
