Position Overview: We are looking for an experienced Senior Business Analyst with expertise in the Credit Memo domain to join our team. The ideal candidate will play a key role in analyzing, designing, and implementing credit memo processes and solutions, contributing to the optimization of our credit operations and customer experience.
Key Responsibilities:
- Analyze and document credit memo processes, requirements, and business rules to identify opportunities for improvement and automation.
- Collaborate with stakeholders to gather, validate, and prioritize credit memo requirements, ensuring alignment with business objectives.
- Design and facilitate workshops, interviews, and user training sessions to elicit and validate credit memo domain expertise from subject matter experts.
- Work closely with IT teams to translate business requirements into functional specifications for credit memo system enhancements.
- Provide expertise in credit memo domain best practices, regulatory requirements, and industry standards to drive process optimization and compliance.
Qualifications:
- Bachelor's or Master's degree in Business Administration, Finance, or related field.
- Proven experience as a Business Analyst with specialized expertise in the Credit Memo domain.
- Strong understanding of credit memo processes, workflows, and best practices in the context of [industry/sector].
- Experience with credit memo system implementations, enhancements, or process automation projects.
- Excellent communication, facilitation, and stakeholder management skills.
- Relevant certifications or training in business analysis and credit operations are a plus.
We can offer you:
- A highly competitive compensation and benefits package
- A multinational organization with 55 offices in 20 countries and the possibility to work abroad
- Laptop and a mobile phone
- 10 days of paid annual leave (plus sick leave and national holidays)
- Maternity & Paternity leave plans
- A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
- Retirement savings plans
- A higher education certification policy
- Commuter benefits (varies by region)
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development
- On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
- Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
- Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
- A flat and approachable organization
- A truly diverse, fun-loving and global work culture
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Synclusive’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
