Required Skills & Experience
- Active SECRET Clearance
- 3+ years of experience supporting desktops, laptops, and connecting to the domain
- Experience doing patching
- Strong troubleshooting skills
- Experience doing rack and stack
- Linux or Windows
Nice to Have Skills & Experience
Bachelors degree
Job Description
An Insight Global Client is looking for a strong technical support analyst to join their team long term.
-Provide unit level support in the installation, operation and maintenance of computer systems.
- Install, maintain and upgrade workstation and peripheral hardware and
software. Respond to and resolve workstation, application and server related problems.
- Update desktop software/applications; maintain documentation on installed applications.
- Provide users with assistance in working in specific applications.
- Maintain/troubleshoot office related equipment and applications such as copiers, fax machines, printers, building access system and email accounts.
Compensation:
25-28/hour, depending on level of education and experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.