Education and/or Experience:
- A Bachelor's Degree or Associate's degree in Engineering, Science, Mechanical or Electrical or related area of study.
- A minimum of 5 years' experience working in a Quality function
- Demonstrated leadership experience.
Required Knowledge/Skills:
- Strong working knowledge of AS/EN 9100 requirements and customer Quality requirements
- Strong working knowledge of AS9145 requirements.
- Solid knowledge of Quality principles and tools, including audit techniques
Preferred Skills/Qualifications:
- 2 years' of management experience in a team environment
- Green Belt Certification or Black Belt Certification
- Knowledge of 14 CFR Part 21 and Part 145
- Aerospace experience preferred
- Understanding of Safety Management Systems a plus.
Responsibilities:
- Act as customers point of contact for Quality matters, Quality tasks and escalations, either directly or direct/indirect staff.
- Lead team of Quality Engineers and Specialists
- Lead, obtain and maintain the BU certifications, approvals and agreements,
- Ensure the application of the Division Quality System and participate to its continuous improvement.
- Oversight of the internal audit program including scheduling and completion of audits.
- Oversee Supplier Quality through Receiving Inspection and Corrective Action.
- Oversee the use of Advanced Product Quality Planning within new programs.
- Responsible for the Quality documents required to support the BU operations (internal instructions and records) and required by the customer (Quality Plans),
- Analyze and implement customer Quality requirements,
- Define the metrics measuring the performance of the BU: customer satisfaction, internal checking process, supplier performance
- Document discrepancies, propose improvements to avoid recurrence, and monitor progresses,
- Report internally on Quality matters: metrics, BU Executive Committee, Management Reviews, internal communication initiatives
- Train teams to the Quality principles, the Quality System, and the applicable Quality tools
- Manage and maintain the Safety Management System.
- Provide status reports and metric updates to the North American Quality Director, the Division Quality Manager, and/or the site General Manager; as needed.
