We are looking for Salesforce Functional Analyst / CRM Solutions Architect to join our team in Denver CO (Onsite). This is A long term contract.
The Salesforce Functional Analyst/ CRM Solutions Architect role is responsible for gathering, analyzing, and documenting requirements for Salesforce implementation projects. They work closely with stakeholders, such as business users, system architects, and developers, to understand business processes and translate them into technical solutions within the Salesforce platform.
Key responsibilities include but may not be limited to:
- Collaborating with business users to elicit and document their requirements, ensuring a comprehensive understanding of their needs and objectives.
- Using their knowledge of Salesforce capabilities, the analyst creates functional specifications and design documents to outline the proposed solution, ensuring alignment with business requirements.
- Working with system administrators and developers to configure and customize Salesforce according to the agreed-upon solution design, leveraging out-of-the box functionality and features, as well as custom development when necessary.
- Defining and executing test scenarios to validate that the implemented solution meets business requirements and ensuring quality standards are met.
- Conducting user training sessions and creating training materials to help end-users adopt and effectively use Salesforce. Providing ongoing support and troubleshooting assistance.
- Maintaining effective communication channels with project stakeholders, including business users, developers, and project managers, to ensure project progress and requirements are well understood.
- Monitoring system performance and user feedback to identify areas for enhancement and optimization, proposing improvements to processes, workflows, or system configurations.
Minimum qualifications and skills required:
- Over all 15 and 5 to 7 years’ experience in Salesforce implementation projects and understanding of integration capabilities with other systems.
- Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder, are often preferred.
- In-depth knowledge of Salesforce features, functionalities, and best practices.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Experience in gathering requirements and conducting business process analysis.
- Familiarity with agile methodologies and project management concepts.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
