General Responsibilities
The purpose of this position is to act as a team leader and expert, driving internal and external customers through the lifespan of a project, from concept inception through plastic part/mold design, validation, and production. Responsible for planning, leading, and organizing the APQP and new product launch functions within the organization.
Job Description
- Responsible to lead and manage projects and programs as assigned.
- Main customer contact for all items in the launch phase as it pertains to customers' projects.
- Plan and develop methods, procedures and timing for implementation of assigned product launches, EC's, VAVE, and CI activities.
- Work closely with Operations, Engineering and Quality to provide consistent communications to the customer, ensure the project is on schedule, and maintain budget objectives.
- Maintain documentation including open issues, timing, key contacts, EC history, tooling, cost data, customer development.
- Coordinate and monitor all program documentation including APQP, Control Plan, PFMEA, Process Flow, Customer Test Specifications
- Maintain quoting activities for assigned customer and programs.
- Responsible to ensure new tooling meets our Tool Design Standard.
- Interface with customer and suppliers as appropriate to improve or provide feedback on part, material, and tooling designs.
- Responsible for Program Launch Key Measures and results.
- Adhere to and implement procedures that are in the best interest of our company.
- Collaborate with other departments to create coordinated plans for business growth.
Qualifications and Education Requirements
- Bachelor’s degree or equivalent experience
- Minimum 5 years’ experience in manufacturing environment
- Previous experience in customer interface/account management, plastic processing in the plastic industry preferred.
- Demonstrate formal Program Management experience.
- Knowledge or experience in thermoforming and/or injection molding
- Possess a good knowledge of plastic materials, properties, usages, and limitations.
- Detail-oriented with strong organizational skills
- Experience with GD&T, blueprint reading
- Knowledge or experience in automotive final appearance is beneficial.
- Must have very good customer service skills and be able to effectively interact with all departments and very diverse personalities.
- Must be able to exercise influence, motivate, move people along, and successfully drive programs.
- Ability to manage internal and external relationships.
- Ability to function with minimal supervision and handle multiple tasks simultaneously.
- Proficiency in office systems software – word processing, spreadsheets, database
- Strong written communication skills including ability to write routine reports and correspondence.
- Strong problem-solving skills including the ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to gather and analyze data for
- Strong critical thinking and negotiation skills.
- Strong planning and organizational skills.