Title: Senior Business Analyst
Location: Hybrid
Duration: Permanent
Job Description:
We are seeking a highly skilled and motivated Business Analyst with a focus in Manufacturing to join our dynamic team in our Minneapolis location. The successful candidate will play a crucial role in analyzing and optimizing our organization's technical systems, ensuring their efficient operation, and supporting our end-users. As a Business Analyst, you will represent the IT department and collaborate with cross-functional teams, troubleshoot technical issues, implement enhancements, and provide valuable insights to drive innovation.
ESSENTIAL DUTIES and RESPONSIBILITIES:
• Functions within the guidelines of the company purpose and core values; demonstrate servant leadership with ability to build a strong, collaborative team. Ensure the safety and wellbeing of our teammates.
o Purpose: To make tomorrow a little bit better than today
o Core Values: We work safely, love what we do, build relationships, do what’s right, and think differently
• Manufacturing System Analysis: Assess and analyze existing manufacturing IT systems and processes to identify areas for improvement, optimization, and enhancement within the manufacturing domain.
• Technical Support: Provide timely and effective technical support to end-users, addressing software and integration issues. Troubleshoot problems, diagnose root causes, and propose practical solutions.
• Requirements Gathering: Collaborate with stakeholders, business users, and IT teams to gather and document requirements for system enhancements or new technology implementations.
• Solution Design: Develop comprehensive technical specifications and system design documents. Create implementation plans and coordinate with development teams for successful execution.
• Testing and Quality Assurance: Plan, execute, and oversee testing activities, including functional, regression, and performance testing, to ensure system reliability, functionality, and security, particularly within manufacturing applications.
• Change Management: Facilitate the implementation of system changes, upgrades, and deployments. Collaborate with stakeholders to plan and execute change management activities, including user training, communication, and documentation.
• Documentation and Knowledge Sharing: Maintain up-to-date documentation of technical processes, procedures, and system configurations. Contribute to knowledge sharing initiatives, including creating user guides, FAQs, and training materials.
• Continuous Improvement: Stay updated with the latest trends, technologies, and best practices in manufacturing IT. Proactively identify opportunities for process improvements, automation, and innovation to enhance system performance and user experience within the manufacturing domain.
• Leadership and Project Guidance: Lead and guide projects from inception through completion, ensuring alignment with organizational goals and timelines. Mentor junior team members, providing guidance and support to enhance their technical and professional growth.
MINIMUM QUALIFICATIONS:
Education:
• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
License/ Certification
• Industry certifications related to ERP systems are a plus.
Experience and/or Training:
• Proven experience as a Business Analyst or similar role, with a strong focus on manufacturing.
• A minimum of ten years of experience as a Business Analyst or similar role.
• Working knowledge of SQL databases and queries.
Knowledge, Skills, and Abilities:
• Strong knowledge of IT systems and technologies.
• Proficiency in system analysis, requirements gathering, and solution design.
• Strong problem-solving and analytical skills, specifically related to ERP system.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Excellent presentation and training skills required.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to travel between sites as needed.
