About the Company:
Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
About the Role:
Directs, plans and implements the Social Services Program and provides guidance on policies and procedures. Plans and directs social services functions within an organization. Implements routines and a climate that enables residents to maximize their physical, mental and psychosocial well-being and quality of life. Will cover our North Ohio, North Indiana, and Michigan campuses.
Roles and Responsibilities:
- Directs and ensures the quality and quantity of company campus social services to assure resident needs are met.
- Leads the planning, developing, implementing, and onboarding the social services campus staff to assure exemplary processes in customer service, resident engagement and life enrichment.
- Advises management in developing processes, policies, and procedures that ensure efficient and effective operations.
- Keeps current with National Association of Social Workers (NASW) guidelines and/or changes regarding social services programming in health care including changes to federal and state regulations.
- Establishes and directs the overall visions and objectives for the social services department to all campuses by identifying needs in terms of quality assurance, staff development and role modeling.
- Leads the social service team in service consultation through reviewing documentation and service delivery, to meet and exceed federal and state guidelines.
- Develop new initiatives and training programs to use to educate campuses and/or staff.
- Act as a consultant regarding any survey results that require a plan of correction or investigation.
- Performs audits and documents social service performance against established goals including but not limited to mock surveys.
- Other duties as assigned.
Qualifications:
Must meet state requirements and regulatory codes for licensure certification
Pay range and compensation package:
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more!
Equal Opportunity Statement:
Include a statement on commitment to diversity and inclusivity.
