Are you ready to elevate your career with a premier commercial property company in Oak Brook, IL? We're seeking a highly motivated and organized Administrative Assistant to join the dynamic team and play a pivotal role in the company’s success. As the key point of contact for valued tenants, you'll ensure their needs are met with exceptional service and efficiency. This exciting role offers a competitive salary of $48-50k, depending on experience.
Key Responsibilities of the Administrative Assistant:
- Act as the primary liaison between tenants and property management, swiftly addressing inquiries, concerns, and requests with professionalism and a smile
- Take charge of all tenant service requests, including maintenance, repairs, and facility improvements, ensuring timely resolution and delighting our tenants
- Keep tenants well-informed with clear and effective communication about building updates, maintenance schedules, and policy changes
- Organize and manage tenant appreciation events, meetings, and other engaging activities to foster a vibrant and positive community atmosphere
- Maintain accurate records of tenant interactions, service requests, and resolutions using cutting-edge property management software
- Identify and address potential issues before they escalate, working collaboratively with the property management team to develop effective solutions
- Coordinate with external vendors and contractors to guarantee top-notch service delivery and adherence to our high building standards
Qualifications of the Administrative Assistant:
- Bachelor’s degree preferred
- Experience in property management, tenant services, or a customer service role
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Proficiency in property management software and Microsoft Office Suite
- Ability to work independently and as part of a team
- Detail-oriented with a proactive approach to problem-solving
B-1
