Title: Principal IS Program Manager (100% remote work)
Location: Remote
Duration: Contract (4 months)
Hourly Rate: $50/hr - $85/hr on W-2 (No 1099 or C2C)
NOTE - Candidate needs to be either in OR or WA or CA
The Principal Program Manager is responsible for advising, consulting, and managing a number of complex projects under a common objective either within a single program or across several programs. Assigned to programs with the highest complexity and broadest breadth—typically at the enterprise level—this position operates independently while collaborating with business/facility operational leadership, intake and governance teams, and IS groups required to deploy IS services and technology.
The Principal Program Manager serves as the primary point of contact between business/facility executive leadership and the resource managers of all IS teams. This role involves engaging executive leadership and communicating the progress of the program. Responsibilities include facilitating communication between executive leadership, resource managers, project management, and consulting resources. The Principal Program Manager is accountable for working with and facilitating processes to achieve complex program objectives, managing change, and resolving issues that span across project teams and departments. This is done by planning, organizing, directing, and supervising program activities in a cost-effective and productive manner to achieve customer satisfaction. The role relies on extensive experience and judgment to address complex issues and evaluate variables.
Required Skills:
Bachelor's Degree or equivalent education/experience. Master's Degree preferred.
8-10 years of experience in Information Services/Information Technology and/or Healthcare Industry.
8-10 years in the project/program management field.
3-5 years of experience in resource management.
1-3 years of relevant PPMO portfolio experience (e.g., EMR, Business Applications, M&A, Infrastructure, etc.).
Knowledge, Skills, and Abilities:
Management: Demonstrated success independently managing project managers, project portfolios, and/or multiple projects and teams simultaneously. Assessing and mitigating risks through risk planning and managing the process of design, development, integration, and/or implementation of software products, equipment, and facilities. Experience with vendor/contract management and negotiations.
Development and Execution: Experience with business development, marketing, communications, financial planning, and benchmarks/metrics in support of improved quality and process design.
Technical Skills: Ability to utilize special equipment such as telephones and personal computers, including software for business applications, electronic medical records, practice management, financial management, project management, and reporting. Proficiency with PC peripherals and other office or AV equipment such as digital projectors, fax machines, scanners, copiers, etc.
Strategic Functions:
Develop projects within a program in alignment with the organization's strategic plans and objectives with little to no oversight from PPMO.
Management Functions:
Proactively and independently manage client expectations for timelines and deliverables throughout the project/program lifecycle with little to no intervention from PPMO leadership.
Develop and gain sponsor approval for project delivery dates.
Manage portfolio programs with very high complexity, strategic priority, and/or visibility, system and/or regional priority—typically at an enterprise level.
Engage and organize the assignment of activities of multi-functional, large-scale teams, as well as project estimates, task dependencies, and schedules.
Scope, risk, and issue management, including documenting, communicating, and facilitating resolutions or mitigation plans with little to no direction from PPMO leadership.
Proactively and independently develop, initiate, and manage a communication plan, including regular program status reports.
Manage stakeholders and multiple project teams in the context of a single or multiple program(s) with little to no intervention from PPMO leadership.
Act as a coach and mentor to others, including project management staff, leaders, project leads, and customers.
Operational Functions:
Proactively and independently develop root cause analyses and process improvement plans.
Maintain all program artifacts and set standards for other program/project management resources on the program(s).
Prepare and deliver presentations to senior leadership, management, and stakeholders with little to no support or intervention from PPMO leadership.
Perform other duties as assigned.
