Quad is currently seeking a Manufacturing Coordinator to work with the Instore team in West Allis, WI. This position will be in-plant. The job duties for this position include, but are not limited to:
- Assess the readiness of job tickets, packing requests, and other job instructions.
- Prepare labels, packing documentation, load flags, etc. based on customer requirements/requests/specifications.
- Create and process shipping imports from Excel.
- Field customer and sales representative emails/calls and respond to their requests promptly and professionally.
- Utilize shipping software and other computer applications to research and resolve inquiries regarding shipments. Troubleshoot and problem-solve when necessary.
- Follow up with Customer Service and Sales Support when necessary.
- Maintain inventory of office supplies and labels.
Qualifications - HS diploma or equivalent and 1 to 3 years of experience in print manufacturing, shipping, and/or kit packing operations.
- Proficient in Microsoft Office Tools (Outlook, Word, Excel) and office equipment.
- Must be self-motivated, detail-oriented, and possess good follow-up skills and excellent communication and organizational skills.
- Familiarity with small package shipment software (FedEx, UPS, DHL) a plus.
- Familiarity with EFI Pace and Process Shipper also a plus.
- The ability to manage multiple tasks and priorities in a fast-paced environment.
- Self-starter requiring little day-to-day direction. Has the ability to work independently and collaboratively.
- Ability to be flexible when faced with frequent operational changes.
- Works well under pressure with real deadlines and customer commitments at stake.
- Extreme attention to detail.
- Effective problem-solving skills.