Duties and Responsibilities:
- Performs service on site;
- Prepares and organizes supplies given work order needs;
- Prepares accurate service reports in a timely manner for completed work;
- Assembles, modifies, repairs and replaces valves;
- Advises customers as to performance and service requirements of company products;
- Performs job walks, logging valves into Link2Valves software;
- Assists with warehouse duties such as packaging, shipping, ordering and receiving;
- Works effectively and safely with other employees, customers, and contractors;
- Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and
- Fully complies with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.
QUALIFICATIONS GUIDELINES:
Any combination equivalent of, but not limited to, the following:
Experience/Training/Education:
Experience in assembly, service, and repair of product lines; trained in company safety policies and procedures; will be trained at Cla-Val service school; and trained in customer and vendor relations.
Knowledge/Skills/Abilities:
- Ability to communicate with company representatives, vendors, and customer representatives;
- Ability to perform basic math computations;
- Skilled in use of hand tools and small power tools;
- Working knowledge of all product lines;
- Ability to understand and follow instructions;
- Ability to read and interpret schematic drawings;
- Ability to organize, schedule and complete work with general supervision;
- Knowledge of pricing and billing procedures;
- Considerable knowledge of basic assembly and repair procedures and principles of hydraulics;
- Ability to organize service orders, lay out materials and complete billing records;
- Computer literacy in Microsoft Word and Excel and ability to learn job related software programs;
- Ability to qualify for Confined Space Entry certificate; and
- Ability to work in confined spaces.
Physical Requirements:
- Ability to reach, stretch, bend, lift, move, and carry objects weighing 50 pounds or less;
- Ability to move heavier objects with the assistance of others or by using mechanical devices;
- Ability to operate a motor vehicle; and
- Ability to perform essential functions of the job, as defined;
- Reasonable accommodations provided upon request.
Special Requirements:
- Possession of a valid Class C driver license and an acceptable driving record;
- Ability to safely operate a motor vehicle;
- Possession of successful Confined Space Entry training certificate;
- Ability to use required personal protective equipment (PPE) and safety equipment;
- Ability to work in valve service areas; and
- Ability to travel overnight on company business as required.
