Title: Systems Analyst - Technical Support
Type: Contract, Hybrid (3 days on-site)
Location: Detroit, MI
**We are only considering local candidates, please only apply if you are local and available for a W2 hybrid role***
Travel: Local travel, 20%, company supplies vehicle and travel is during working hours.
Compensation: $30-35 per hour
Essential responsibilities:
- Serve as a technical expert and provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products.
- Provide on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tools and elevated privileges.
- Administers and implements automated data processing systems and computer application programs.
- Convert and implement new systems and upgrade existing systems.
- Plan, design and oversee analytical and technical assignments, and implementation of computer hardware software and network components.
- Maintain, administer and support remote application and file servers, network operating systems and local area networks in partnership with other areas of the agency.
- Provision new hire accounts in active directory, unlock user accounts, map network drives, and manage user data migration. Moving users and objects from one domain to another.
- Imaging software using SCCM.
- Troubleshoot with user VPN setup.
**We are only considering local candidates, please only apply if you are local and available for a W2 hybrid role***
