Locations include - Addison (highly preferred), Jacksonville, Chicago
Hybrid schedule 3 days/wk in the office
We can think of this as an Exchange SME. Manager wants this person to have a deep understanding of the fundamentals/ origin of exchange i.e. how it works (obvious one), how it was put together by microsoft, etc.
Note: This is for Microsoft On-Premises and versions 2016 and 2019 are the main focus. Exchange Online is not desired and is too current.
Looking for candidates with the following:
- 3-5 years of Exchange on-premise experience with versions 2016 and 2019
- 3-5 years of experience with Exchange on-premise operations and/or support experience
Additional requirements include:
- Scripting and automation experience using Powershell in the above Exchange platform versions
- Worked in an email environment with greater than 50,000 email seats
2 Webex interviews- 1 Technical round with 2-3 Exchange engineers from the team and 1 casual conversation with the hiring manager
Late July/ Early August start
Position Summary
- Global Cloud/Email Architecture and Engineering is looking for an infrastructure engineer to join our Global Exchange Engineering team.
- The candidate must be a self-motivated individual with experience in designing, engineering, testing, and implementing Exchange platform infrastructure solutions for Exchange on-premise.
- You must possess a unique blend of technical and customer facing skills. Be an out of the box thinker and able to directly engage with all stakeholders - security, compliance, data, user experience, business, engineering, procurement, and governance.
This includes:
- Responsible for email infrastructure hardware planning, procurement, and installation management; including data storage
- Responsible for email configuration engineering, management, and support of global email services with careful regard to availability, connectivity, performance and security
- Responsible for 3rd level design involving multiple messaging technologies (including Exchange 2010, Exchange 2016, and Exchange Online)
- Participate and oversee efforts in audits related to global email services and Exchange infrastructure
- Have deep understanding of email infrastructure components: SMTP servers, transport servers, load balancers, DAG, EWS, RPC, ESE, file storage, XSO, CTS
- Support business and client group requirements for access, and administration
- Help define test strategies for migrations and translations of configurations to mitigate outages and loss of service
- Help define and develop project plans (Define, roughly create, status and update)
- Work with a project team (Project Managers, Product Manager, System Administrators, Architects, and Stakeholders) in a high communication standard manner
- Write technical documents, and alter existing technical documents
- Will be working in detailed change management processes and configuration processes
- Write robust, high-performance, Java code for our real-time-bidding (RTB) and ad serving platform
Required Skills
- Degree in Computer Science, Engineering, Education, Information Systems, Technical, Information Technology, Computer Engineering, Business, Technology, Mathematics, or equivalent educational experience
- 2+ years of infrastructure engineering experience with Microsoft email platforms which includes Exchange 2016/2019 and/or Exchange Online
- 2+ years of knowledge core Exchange infrastructure technologies such as database availability groups clustering, roles based access controls, email security, directory sites, domain name services, load-balancing, routing configurations, transport rules
- 2+ years of knowledge enterprise class infrastructure and email server/storage platforms
- Strong proficiency in engineering email solutions for global highly-regulated financial industry platforms
- Knowledge of enterprise wide design concepts, test plan development, and implementation processes
- Knowledge of Microsoft technologies such as Microsoft Office, Outlook, Active Directory, MS SQL and Rights Management
- Knowledge of the Microsoft 365 Cloud ecosystems, incl. services and technologies such as Azure, Exchange Online Protection, M365 Admin Center, etc.
- Working networking knowledge, DHCP, TCP/IP, WINS, subnetting, firewalls
- Ability to create engineering blueprints, detailed designs and author documents and test plans
- Advanced PowerShell and scripting, with opportunities to publish PowerShell scripts that will be used by service and software engineers
- Reading and deciphering network, stack, and fiddler traces
- Experience designing, developing, testing and deploying Enterprise wide email systems
- Technical breadth and depth in various facets of email platforms and SMTP
- Self-starter, critical thinker with proven ability to deal with granular requirements yet see things holistically and strategically
- Effectively contribute to design and development of solutions through the entire product lifecycle
- Effective at time management so as to deliver quality solutions on time
- Strong troubleshooting and problem-solving skills
- Ability to shift and pivot with changing responsibilities
- Strong interpersonal skills with excellent verbal and written communication, able to communicate effectively to senior leadership
- Comfortable sharing ideas and concepts in a highly collaborative team
- Have experience with ITIL foundational and Agile process methodologies
- English Speaking/Writing
- Excellent written and verbal skills
- Strong dedication to quality customer service
- Excellent analytical and problem solving skills
- Exceptional organizational and analytical skills with high attention to detail
- Possess a personal sense of urgency and the ability to handle a fast-paced environment
- Ability to work with business and technical teams to build requirements and technical artifacts
Desired Skills
- Experience with enterprise security including SSL, certificates, HSM and authentication mechanisms including domain authentication, OAuth/Modern Authentication, Kerberos
- Knowledge of Microsoft web technologies including EWS, Microsoft Exchange Server Web Access, ActiveSync
- Understanding of Financial Regulatory, Legal and Compliance requirements
- Experience with Enterprise networking technologies, including, multi-regional Email concepts, Multi-Geo in M365
- Understanding of Graph and other emerging Email APIs
KEY WORDS FOR SEARCHES:
- Microsoft Exchange
- Microsoft Exchange Online
- Email Engineering
- Microsoft 365
- Email Services
- SMTP
- Kerberos
- Exchange Web Services
- ActiveSync
