Contract Role
No C2C / Secret Clearance Essential
The Opportunity:
We are seeking a Principal Technician to provide exceptional support for our clients’ on-site audio and visual facilities.
Key Responsibilities:
- Equipment Planning and Maintenance: Oversee the planning, installation, and maintenance of audio/visual equipment, including associated voice or data terminals, line, and routing systems.
- Repair and Troubleshooting: Conduct repairs on audio/visual and simultaneous interpretation equipment, ensuring systems operate seamlessly.
- Collaboration and Teamwork: Share expertise and consult with colleagues, fostering a positive team environment. Resolve conflicts and adapt to team dynamics to achieve common goals.
- Client and Staff Relationship Management: Build and maintain strong relationships with customers and colleagues. Develop a broad network of effective contacts.
- Quality and Productivity: Maintain a customer-focused approach by setting and upholding high standards for quality and productivity. Consistently meet project goals through systematic and methodical work.
- Continuous Learning: Proactively identify areas for personal development and seek out training opportunities. Quickly learn and retain new information, applying it to decision-making and organizational improvement.
About You:
Essential Qualifications:
- U.S. Citizenship with an active security clearance (US Secret or higher).
- Extensive commercial experience as a VTC and Audio Visual Lead Technician.
- Proven experience in planning, installing, and maintaining audio/visual equipment, including voice or data terminal, line, and routing systems.
- Strong background in the installation, maintenance, and repair of audio/visual and simultaneous interpretation equipment.
- Experience in a customer service support environment, with strong problem-solving and incident management skills.
Desirable Qualifications:
- Cisco Certified Network Associate (CCNA) certification.
- Polycom Certified Videoconferencing Engineer (PCVE) certification.
- InfoComm AV Installation Level 1: System Fabrication certification.
- Training in Video Teleconferencing Servers (VTC MCU).
- HD Video Teleconferencing Facilitator (VTC HD) certification.
- Working knowledge of Crestron Control Units.
- Previous experience in an international environment with both military and civilian components.