We’re currently hiring a ServiceNow Sr. Business Systems Analyst located in Columbia, SC. The candidate must be able to work ONSITE at least once a week. If you’re looking for a new opportunity, apply today!
Key Responsibilities:
- Collaborate with stakeholders to elicit, gather, document and analyze technical and functional requirements for the purpose of solution design, selection and/or process improvement recommendations
- Liaison between the business partners and the IT group to support ServiceNow and provide analysis for systems implementation, upgrade, and enhancement projects
- Evaluate business processes to identify and report on opportunities for improvement
- Conduct, manage, and facilitate system and data analysis to assist the organization with selecting and evaluating tools that best meet stakeholder and business needs
- Design ServiceNow modules, workflows, forms, reports, and dashboards to support ITSM, ITAM, ITBM, SecOps, and other business processes
Skills & Qualifications:
- Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship
- 5 years of IT business analysis experience
- Experience with:
- ServiceNow (SAM, HAM, Source to Pay, Contracts, SecOps, Change Management, APM)
- Diagraming (Example: Visio)
- Advanced MS Office skills (Word, Excel, Visio, and PowerPoint) for functional requirements gathering & modeling techniques
The salary range for this position is $41−$46/HRLY. Actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications.
