Job Title: Salesforce Administrator/Support
Job Location: Miami FL (Onsite 2 Days and 3 Days WFH)
· Experience in Salesforce Administration support, including user management, security settings, and data management.
· Proficiency in creating objects and tables in Salesforce, as well as configuring fields, page layouts, and workflows.
· Experience in providing Salesforce service desk support, resolving user issues, and ensuring system functionality.
· Ability to troubleshoot and fix Salesforce bugs, identify root causes, and implement solutions to enhance system performance.
· Familiarity with using Jira or other ticketing platforms for issue tracking, task management, and collaboration with team members.
· Understanding of Salesforce development best practices, including Apex coding, Visualforce pages, and Lightning components.
· Knowledge of Salesforce integration techniques, such as REST and SOAP APIs, to connect Salesforce with external systems.
· Strong communication skills to interact with stakeholders, gather requirements, and provide training and support to end users.
· Ability to work in a fast-paced environment, prioritize tasks effectively, and adapt to changing project requirements.
· Passion for learning and growing in the Salesforce ecosystem, staying updated on new features, releases, and industry trends.
