Assists management with crew training, floor management, and is in charge when management is not present. Crew leaders perform hourly tasks keeping an eye open for employees who need direction.
Duties:
Opening:
Cash reconciliation and bank deposits; supervises morning crew on set up of pizza make- ups, salad bar, buffet, sandwich station, spaghetti and beverage bar. Assists management during lunch rush performing hourly duties while assisting with floor management.
Afternoon:
Independently supervises restaurant operation during slow periods in the afternoon.
Evening:
Assists management with floor management of hourly employees, assists with training at all times, performs hourly duties during peak times while assisting with floor management.
Late evening:
Independently supervises restaurant operations through slower late evening hours and through closing; supervises cleanup, both as you go and scheduled deep cleaning; secures cash and building; records labor and hourly sales data.
Other responsibilities:
Helps supervise all prep work; makes sure all deliveries are checked and dated; assists in training sessions; helps maintain a clean restaurant; reads and understands all operation manuals; helps Abby’s maintain the finest quality, the best service and a clean restaurant at all times.
A crew leader does not:
Hire, fire, order supplies, complete patrol input, make contracts or agreements, schedule employees.
Crew Leaders Benefit to the stores:
Crew leaders allow management to be in their restaurants during peak times only, which is when they are needed. This allows them to be away during the restaurants slow periods.
Crew leaders help Abby’s during our peak times to ensure good quality food, good service, and a clean restaurant.
Scheduling:
Morning:
7a.m. to 9a.m. until evening shift arrives depending upon the store, but early enough to open the store by 11:00.
Evening:
5p.m. until closing or whenever the evening rush starts until closing or clean up is finished.
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