Job Title: Prevention Program Manager
Position Summary:
The Prevention Program Manager (PPM) plays a pivotal role in fostering secure relationships with client management across their assigned territories, ensuring the sustained success and impact of BIOKINETIX's On-Site Prevention Program. Collaborating closely with the Operations Supervisor, the PPM is tasked with delivering exemplary service quality, driving full participation in the program, and contributing significantly to the health, wellness, and injury prevention efforts within client organizations.
Essential Duties and Responsibilities:
- Develop and implement strategies aimed at achieving full participation in the On-Site Prevention Program.
- Conduct coaching sessions for client employees across multiple locations, collecting proficiency data to evaluate and enhance program success.
- Prepare and deliver educational content in both group and individual settings on topics including health, wellness, and injury prevention.
- Perform job site evaluations to observe employee body mechanics, identifying at-risk behaviors and proposing safer alternatives.
- Establish and maintain strong relationships with client employees, field supervisors, and mid-level management to oversee individual programs within the territory effectively.
- Provide coaching on health-related issues, such as soft tissue management, nutrition, fitness, and early intervention options.
- Responsible for the transportation, assembly, and maintenance of Company-provided exercise equipment.
Education and Experience:
- Bachelor’s Degree in Exercise Science, Athletic Training, Kinesiotherapy, Nutrition, Health Promotions, or a related field is preferred.
- Required certification/licensure at the time of employment.
- A minimum of 3 years of applied work experience in industrial or clinical settings.
- Experience in client service is preferred.
- Bilingual proficiency in English and Spanish is advantageous.
Required Knowledge, Skills, and Abilities:
- Exceptional customer service skills.
- Superior problem-solving and analytical abilities.
- Strong organizational and people skills.
- Exceptional verbal and written communication skills.
- Ability to prioritize and manage multiple projects simultaneously.
- Proficiency in research, preparation, and presentation of comprehensive reports.
- Ability to establish and maintain effective working relationships.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) and electronic research tools.
Physical Demands:
The position involves occasional need to crouch, kneel, stoop, or bend, and may require assistance with moving or lifting items weighing more than 50 pounds. The role requires travel to meetings outside the organization's facility, with reasonable accommodation provided to enable individuals with disabilities to perform the essential functions.
These duties and responsibilities are comprehensive and may be further developed or extended as required.