Prosums direct client is seeking a Field Service Engineer to join their team on a Direct Hire Basis. This role is Hybrid mix of working in office, client sites and remotely. Both Day and night shifts available.
*Must have Engineering Degree*
1-5 years hands on experience
Hiring for the following Locations:
Phoenix, AZ
San Jose, CA
Durham, NC
Perks:
- Growing company acquiring new customers
- 30+ openings across several states
- Benefits are outstanding (pay for 100% benefits)
- 35 hour work week (anything over is overtime)
Job Description:
- This Engineer position is responsible for providing field service engineering activities to Company customers independently
- This position troubleshoots more complicated products and problems.
Essential Job Functions Field Service Engineering
- Receives service calls from customer.
- Determines customer need or problem and responds accordingly.
- May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
- Performs preventative maintenance on Company products.
- Establishes and manages a local maintenance service
- Provides liaison between customer and applications programmer for customer requests involving change in applications.
- Researches market needs and customer applications of Company products.
- Submits application report to management in a timely manner.
- Supports sales activities and establishes and maintains good relationship with customers.
- Participates in sales meetings as required.
- Provides training to other Company field service engineers as needed.
- Submits various reports, such as service reports, weekly report, and expense report to management in a timely manner
Nice to have:
- Optical/camera
- Worked in a cleanroom environment
- Technical experience in mechanical, electrical, lasers, robotics, and mirrors would be plus.
