Description:
Event Services Coordinator
POSITION: Event Services Coordinator
SUPERVISOR: Director of Event Services
DEPARTMENT: Event Services
Tiffin University (TU) was founded in 1888 and offers accredited undergraduate and graduate degrees in business administration, criminal justice, social sciences, creative and media arts, humanities, education, sciences, technology, and health. The University's campus in Tiffin, Ohio, blends traditional historic and modern buildings, creating a vibrant and welcoming educational community for its students, faculty, and staff. Students can pursue associate, undergraduate, and graduate programs both on campus and online, as well as at Terra State Community College. In addition, TU offers Bachelor in Business Administration and Master of Business Administration degrees in Bucharest, Romania, and educational opportunities for students from Switzerland and Latin America. The University also provides an online Ph.D. program in Global Leadership and Change.
The main campus in Tiffin is a beautiful 153-acre blend of traditional historic and modern buildings that create a vibrant and warm home for an educational community. We offer undergraduate and graduate degrees in business in Bucharest, Romania. From academic programs in sports and recreation management to homeland security/terrorism, communication, and management, TU offers more than 40 majors through on-campus and online learning, resulting in real advantages for our students.
GENERAL JOB DESCRIPTION
The Event Services Coordinator works alongside the Director of Event Services. The Event Services Coordinator is expected to carry out any delegated tasks to facilitate setting up and executing gatherings such as weddings, birthdays, anniversary parties, trade shows, meetings, presentations, academic classes, and all student activity events. The Director typically creates an overall plan; the Event Services Coordinator serves as a liaison to the client and typically works behind the scenes to execute the concept.
Requirements:
MAJOR DUTIES AND RESPONSIBILITIES
- Respond to emails and voicemails from potential clients requesting to reserve spaces on campus in a timely manner.
- Schedule walk-through meetings with clients to discuss details and the setup of their event.
- Approve/deny all incoming requests made through Virtual EMS (Event Management Systems).
- Communicate daily with the Facilities Department regarding the details and timing of event setup(s) and teardown(s).
- Facilitate any questions in regards to scheduling events on campus.
- Coordinate pre-event details including creation of invoices/payments, insurance forms, and distribute requests amongst the appropriate departments on campus such as the maintenance department under the direct management of the Director of Event Services.
- Assist other internal departments including marketing and security with event preparation.
- Assist the Director on the day of the event with logistics including signage, greeting the client, staff duties and transportation.
- Support the Director with pre-event operational planning, client management, and clerical support.
- Oversee the student AV Tech Crew under direct management of the Director.
- Maintain inventory of AV equipment
QUALIFICATIONS/SKILLS/ABILITIES FOR THE JOB
Education
- Bachelor's degree or an equivalent combination of training and experience
- All degrees must be received from appropriately accredited institutions
- Highly developed communication and interpersonal competencies
- Meticulous attention to detail
- The ability to build and maintain relationships with clients and other stakeholders
- Extensive knowledge of business practices within the Client Relations office
Experience
- Proficient in Microsoft Office
- Excellent time management and communication skills
- Must be comfortable using the telephone
- Provide quality customer service
- Detail-Orientated
TIFFIN UNIVERSITY-SPONSORED BENEFITS
Tiffin University offers excellent benefits. All full-time employees of Tiffin University are eligible for our full-time benefits package, which includes medical, dental, and vision insurance, Health Savings Account with employer incentive contribution, Employer Paid and Supplemental Life Insurance, Short-Term, and Long-Term Disability, 403b Retirement with Employer Match, Time Off (annual and sick leave), Observed Holidays, Tuition Assistance and Reimbursement, and Employee Assistance Program.
KEY COMPETENCIES
Interdependence: Fosters collaboration
Communication: Strong decision-making and communication skills
Accountability: Formulates effective and progressive strategies aligned with the University's mission and values
Respect: Creates an engaging, collaborative work environment by bringing diverse people and ideas together.
Entrepreneurship: Influences and Inspires
EMBRACING OUR GUIDING PRINCIPLES
VISION STATEMENT – The vision for Tiffin University is to become A premier university for challenging students to enhance their global competencies and 21st-century skills for success in a diverse world.
MISSION STATEMENT – The mission of Tiffin University is to Educate students by linking knowledge to professional practice.
CORE VALUES – The values of Interdependence, Communication, Accountability, Respect, and Entrepreneurship comprise the ICARE values of Tiffin University.
We are firmly committed to enhancing equity, inclusion, and diversity. These values are central to our beliefs. Candidates who have worked with diverse faculty, staff, and students and can contribute to our mission of inclusivity are encouraged to identify their experiences and interests. Tiffin University actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working, and living environments that value the diverse backgrounds of all people.
NONDISCRIMINATION POLICY: Tiffin University is committed to a policy of nondiscrimination and equal opportunity for employees, applicant for employment, students or applicant for admission, access to educational opportunities on the basis of race, religion, personal appearance, color, sex, pregnancy, political affiliation, social-economic class, place of business, residence, religion, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, family responsibilities, sexual orientation, gender identity, gender expression, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any resolution process on campus or within the Equal Employment Opportunity Commission or other human rights agencies.
Tiffin University is an Equal Opportunity Employer
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