There are currently two Workday Analyst role openings, one being Integrations, and the other being Security. This is a fully remote role, although it does require residency in Illinois, Indiana, or Wisconsin.
Customer Service
- Act as a liaison between customers, IT teams, and vendors.
- Collaborate with functional and technical stakeholders at various levels.
- Lead and participate in meetings with stakeholders.
- Serve as an expert technical resource to address and resolve business problems.
- Inform and educate functional teams on new processes or enhancements, seeking input on future improvements.
- Pursue continuing education through seminars, conferences, webinars, and networking.
- Participate in process improvement initiatives and measurement.
Support and Maintenance
- Lead or participate in all phases of the software development lifecycle; identify business needs, design, build, implement, document, and train on business solutions based on current and future technologies.
- Ensure optimal functioning of IT application systems and compliance with business needs, strategies, policies, and regulations.
- Troubleshoot functional, performance, connectivity, integration, security, or utilization issues using industry-standard and innovative methodologies.
- Understand Workday-specific functions, configurations, reporting, integrations, and security.
- Document incidents, requests, projects, knowledge, and change control IT and organizational procedures per organizational standards.
- Write and control essential project documents such as requirements, project charters, functional specifications, designs, and test plans.
- Advise management on potential problems, current systems status, and requirements for improvements.
- Adhere to policies, procedures, and standards to meet regulatory requirements and legal standards.
- Provide on-call support as required.
Required Education, Experience, and Skills:
- Bachelor’s Degree with three years of experience in IT or a relevant business area, or a minimum of seven years of relevant IT experience.
- One or more Workday certifications such as HCM, FIN, SCM, security, or integrations.
- Workday Extend
- Experience implementing or supporting Workday.
- Excellent written and oral communication skills.
- Ability to work effectively with diverse groups of people.
Preferred Skills:
- Advanced knowledge and experience supporting Workday FIN and SCM.
- Experience or certification in project management, Agile, Scrum, and ITIL.
- Healthcare technology experience, including HL7 and Epic knowledge, is helpful but not required.
- Advanced knowledge of MS Excel, scripting, XML, SQL, JavaScript, and FTP.
