VMWare Resident Engineer:
We are looking for a VMWare Resident Engineer to provide support to our primecustomer. The Resident Engineer will provide assistance, expertise, suggestions and recommendations for the design, configuration, installation, deployment, administration and troubleshooting of VMware products and services, virtual digital workstations for the organization, supporting over 15,000 users, two domains, persistent and non-persistent machines, plus rolling out thin client devices including but not limited to the following VMWare technology:
• Horizon View
• User Environment Manager (UEM)
• Workspace One
• ThinkApp
• App Volumes
Tasks to be performed:
• Operational support of all Windows system administration within the End-user Computing (EUC) space including Windows Server and Windows Desktop Operating systems.
• Deploy and maintain secure desktop images in the VMware virtual desktop Infrastructure in accordance with policies and industry standards
• Centrally store, manage, and maintain user preferences and data
• Manage and maintain VMware AppVolumes managers, databases, App Stacks and writable volumes
• The selected individual will work independently with minimal supervision or as part of a team
• May be required to create time sensitive deliverables
• May lead project teams within assigned unit develop, plan and manage project tasks
• Participate in the preparation of materials and oral presentations for customers and management
• Play a lead role in meetings relating to specific technical projects or tasks
• Respond promptly to incidents in ServiceNow
• Will be assigned responsibility for advanced technical issues in the environment for problem resolution
• Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members
• Define, monitor, optimize, and troubleshoot system performance of all EUC systems
• MUST have direct experience installing, configuring, and managing VMware software products including but not limited to Horizon View, App Volumes, User Environment Manager, Workspace ONE, ThinApp, and vRealize Operations for Horizon.
• Basic understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing)
• Strong, demonstrable scripting experience in one or more of the following: PowerShell, VBScript, C++, Unix Shell, Python, Perl, Ruby, JavaScript, etc.
• Basic understanding of storage protocols (e.g. NFS, SMB, S3, FC, iSCSI, NVMe)
• Good knowledge of Active Directory, DHCP, DNS, Group Policy.
• Knowledge of MS Windows desktop operating systems including Windows 10, Windows 11, and MS Server 2012, 2012 R2, 2019 or higher.
• Knowledge of MS database server SQL Server 2008 R2, 2012, 2012 R2, 2014 or higher.
• Experience with hardening and improving the security of Windows operating systems and hardware platforms, local area networks, wide area networks, messaging, and client-server applications.
• Ability to develop and maintain IT documentation.
• Independently analyzes and develops innovative resolutions for complex problems involving availability and/or performance at the component level. Works with vendors to resolve problems and, implements solutions independently
• Leads project teams within assigned unit. Develops, plans, and manages project tasks.
• Provides training to less experienced team members of the IS department.
• Will make registry edits.
• Ability to support UCO / Aria Automation
Preferred:
• A current VMware Certification (preferably a VCP6-DTM or VCP7-DTM or VCAP6-DTM or VCAP7-DTM)
• Strong background in Desktop Virtualization: VMware vSphere, VMware Horizon, Citrix; Microsoft RDS
• Dell Wyse Configuration Manager experience and knowledge
• Experience working in a large enterprise environment
• Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration.
• Knowledge of MSI and Windows Installer technologies for creating ThinkApps and App Stacks
Education/Knowledge Requirements:
o A minimum of five to fifteen (5 to 15) years’ relevant experience.
o A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the indiviual's degree is not in the applicable field then four additional years of related experience is required.
o Works on high-visibility, or mission critical aspects of a given program, and performs all functional duties independently.
o Oversees the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.
o Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis.
