Medical Front Office Assistant
Pride Health is hiring a Medical Front Office Assistant for one of its clients in California.
This is a 3-month contract with a possible extension with competitive pay and benefits.
Location – Newport Beach, California– 92663
Pay range - $20 - $25 per hour.
Length of assignment – 3 months (With possible extension)
Shift – Mon- Fri – 8 am-5 pm or 8:30 am-5 pm
Job Summary
The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices, and organization staff. Interacts with patients, their family members or surrogate decision-makers, and the public courteously and according to established standards.
Job Duties
- Greets visitors and answers telephones.
- May collect Copays, close the Cash Drawer, and prepare month-end deposits.
- Collects initial demographic and clinical patient information and accurately enters it into the medical record.
- Compiles and prepares charts.
- Assists with coordination and execution of patient scheduling including confirmations, cancellations, and rescheduling.
- Follows through with prompt communication of schedule changes to all appropriate locations and individuals including clinical staff/Supervisors.
- Maintains accurate information and utilizes various software, including department-specific programs, to schedule, enter charges, find and scan documents, and accurately enter patient information.
- Ensures the patient chart has all the required paperwork before the patient’s procedure.
- As directed by medical staff patient tests are to be performed as needed during the patient's stay.
- The position may work in various Departments as needed. Assist clinical staff as needed with patients and family members.
- Always maintain patient confidentiality.
- Participates in the continuous quality improvement process.
Requirements
- High School Graduate or equivalent education and experience required.
- Bachelor’s degree in a healthcare-related field preferred.
- Minimum 2 years’ medical front office or equivalent administrative experience required.
- Knowledge of Microsoft Office Suite, including Outlook, Word, and Excel, is required.
- Clerical experience to include filing, calculator, and telephone skills required.
- Typing skills of a minimum of 35 WPM required
- Working knowledge of medical terminology and anatomy required
- Experience within an acute healthcare system environment is preferred.
- Knowledge of healthcare database systems is preferred.
- Understanding of insurance procedures is preferred.
Benefits
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Equal Opportunity Employer
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
